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HelpDesk by RemotePC 1-Year License

SKU: 567063
In stock

1-Year License for Unlimited Users

HelpDesk by RemotePC on-demand Remote Support software. Connect to your customers’ computer over a secure session via any web browser, without any software installation. Get AR powered live video sharing via Vision - included FREE with HelpDesk.

Web-based high performance remote support solution for Businesses

RemotePC HelpDesk possibly offers the best performing remote support solution with near-real-time screen replication. With optimizations at various levels, RemotePC HelpDesk easily beats competition for most scenarios.

HelpDesk's web-based approach does away with the need for any software installations. View the customer’s computer screen or connect to the computer from right within the web browser. This allows technicians with uninterrupted remote support to better analyze and resolve customer queries remotely.

HelpDesk by RemotePC – Key Features:

  • Support Simplified. Access or view customers' PC / Mac remotely via the web and deliver timely support. Handle multiple support requests simultaneously.
  • Centralized Administration. Add technicians; assign and monitor the status of all service requests via the centralized web console.
  • Easy Implementation. Customers can setup remote session by downloading the HelpDesk application.
  • Video/Text Chat. Engage in face-to-face interaction through video chat or communicate via text-based chat
  • View Multiple Monitors. View one or multiple monitors of the customers computer on your screen
  • Cross-platform Access. Establish remote session with a PC from a Mac or vice-versa
  • Secure Remote Support. Industry-standard TLS v 1.2 and AES 256 bit encryption ensures all remote support sessions are secure
  • More Features. Use whiteboard, record remote sessions, view logs and reports, etc
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Manufacturer RemotePC