Bitdefender MDR is a fully managed cybersecurity service that combines world-class threat detection technology with a 24/7 team of elite security experts to protect organizations from advanced cyberattacks. Designed for businesses of all sizes, MDR provides continuous monitoring, proactive threat hunting, and rapid incident response without the need to build an in-house security operations center.
When your organization signs up for Bitdefender MDR, you get more than software — you gain a dedicated 24/7 cybersecurity team backed by Bitdefender’s award-winning security platform.
Here’s what’s included with the service:
24/7 Security Operations Center (SOC) Monitoring Continuous monitoring of your endpoints, networks, and cloud workloads by Bitdefender’s global team of security experts.
Threat Detection & Prevention Advanced AI-driven tools and global threat intelligence to stop ransomware, malware, phishing, and zero-day exploits before they impact your business.
Proactive Threat Hunting Human analysts actively search your environment for hidden or emerging threats that automated defenses might miss.
Incident Investigation & Response Security analysts investigate alerts, determine severity, and respond immediately to contain and neutralize threats.
Guided Remediation & Recovery Step-by-step remediation guidance (or direct intervention if permitted) to restore systems and minimize downtime.
Security Health Assessments & Reporting Regular reviews of your security posture with actionable recommendations to strengthen defenses. Customers also receive clear incident reports, compliance documentation, and executive summaries.
Dedicated Customer Portal Access to real-time dashboards, alerts, and reports so your team always knows what’s happening in your environment.
Expert Security Team Extension A direct line to Bitdefender’s cybersecurity specialists, effectively giving you a fully staffed SOC without the overhead.